“I am writing to thank you for your fantastic 20 Day Training Stay Service, and to let you know how Scarlett has settled in since returning from Hanrob a week ago. She’s a brand new, happier, confident well behaved puppy, & I can’t thank you enough. Every day I am more amazed with the results that you achieved in just 20 days. She was an unhappy, nervous, unpredictable, confused wreck when I sent her to you, and she has returned a responsive, confident, obedient, happy pup, who is thriving and getting better every day.”

When we arrived to collect Scarlett, the first thing we noticed was how beautiful Isabellas’ relationship with her was. Clearly, she showed her lots of love, & positive reinforcement, and that they had formed a special bond/trust that I hadn’t seen her share with anyone else, myself included. Isabella provided her with the exact kind of care I wanted for Scarlett, and I couldn’t have asked for a better Trainer or outcome. My concerns and issues with her behavior were heard and realistically addressed. Scarlett is now calmer, focused, & responsive to my commands most of the time, which way exceeds my expectations. She is now 100% toilet trained, sits and waits until I command her to eat from her bowl, and is better behaved in general.

She is very easy to correct on the lead now, even when distracted.. which has helping my spine injury recover, and allows me to walk her a few times a day. Most importantly, she is so much happier and is showing more confidence in herself and me each day. I am thrilled with the results, and I can’t thank Isabella, & Hanrob enough for turning our home from chaotic and stressful, to happy & calm. The Training service Hanrob offers is fantastic. The regular messages and video updates on her progress were great, and the I enjoyed keeping up with her progress while she was there. If I ever have any issues with Scarlett in the future, Hanrob will be my first call. Thank you for bringing out the best in her, and restoring calm back into our home. Words can’t express my gratitude !”

Heathcote Pet Hotel – May 2021

“I was absolutely delighted with my Hanrob experience from the initial call to make a booking to the day I picked up my 2 dogs. I was quite worried about leaving them because it was the first time we’d been separated but the team were so welcoming and relaxed that my kelpie and cattle dog (who is usually very wary of everyone) couldn’t wait to follow them through to their rooms. Like they had totally forgotten me. They has playtime and grooming and Hanrob were more than happy to accommodate the raw food diet my dogs thrive on.”

Sydney Airport Pet Hotel – March 2020

“Our Blue Heeler (Daisy) has a great time and we know she is being looked after well. The staff are wonderful :)”

Canberra Pet Hotel – February 2020

“We left our two miniature schnauzers at Hanrob Pet Hotel Tullamarine for Stay and Train over 31 days while we were overseas, and were very happy with the results. Terri did an incredible job with our pups, and set an awesome baseline in their skills and behaviour that we can build and improve on. Highly recommended. Thanks a million, Terri & the whole Hanrob team!”

Melbourne Airport Pet Hotel – January 2020

“The team at Hanrob Sydney airport are great! Our dogs have stayed at this facility multiple times over the last 3 years and they always go in happily, they often get the same carer and last time one of them did not want to leave! Thanks for looking after our dogs so well.”

Sydney Airport Pet Hotel – December 2019

“Max our Jeagle loves Hanrob Sydney Airport. And so do we. The staff are always friendly and helpful. We know we can relax when Max goes to stay there. We always book extra playtime for him and he loves it.”

Sydney Airport Pet Hotel – December 2019

“I leave my dog Indi here all the time when I travel for work and I cannot recommend it highly enough. The team are always friendly and it is so close to the airport it makes it super convenient for me. Indi always comes home clean and happy and I love that she gets a little report card that tells me how she went during her stay. We will be back for sure!”

Melbourne Airport Pet Hotel – December 2019

“Awesome doggy day care service. Aspen loves going here and can’t wait to get out of the car. Really friendly thoughtful staff.”

Canberra Pet Hotel – December 2019

“Best decision l have made putting my Dane X into daycare. He ❤❤❤ it, he can’t wait to get there and is exhausted when he comes home. The staff are wonderful, friendly and the dogs love them.”

Canberra Pet Hotel – November 2019

“We booked our young cat in for a stay at Sydney airport so we could drop him off on a Sunday afternoon and not have to rush for the plane the next day. The booking process was easy, the place was spotlessly clean. The young lady on duty was just lovely. It cost $58 and it was worth it for the convenience.”

Sydney Airport Pet Hotel – September 2019

“I’ve used Hanrob’s in Melbourne airport a few times now for my fur babies Lily and Chelsea and I’ve never had such a superb service and experience for my puppies like I do with Hanrob’s. They make my girls feel like they’re still at home and give them the love and affection they desire. They also send them home smelling beautiful, after giving them a bath before leaving. Couldn’t recommend a better dog boarding facility.”

Melbourne Pet Hotel – August 2019