Hanrob Pet Hotels is Australia’s most established and trusted pet care providers, specialising in professional dog and cat boarding, dog training, dog daycare, and pet transport services. Founded in 1981, Hanrob has over 45 years of experience caring for pets and supporting Australian pet owners with reliable, high-quality services.
Hanrob operates a national network of purpose-built pet hotel facilities, located in key metropolitan and travel hubs across Australia, including North Sydney, Sydney Airport, South Sydney, Brisbane Airport, Canberra, Melbourne Airport, North Perth, and Darwin Airport. These locations are strategically positioned to provide convenience for pet owners while maintaining consistent standards of care across every site.
The business focuses primarily on the care of dogs and cats while their owners are away, offering structured environments designed to prioritise safety, comfort, and wellbeing. Every Hanrob facility is staffed by trained and experienced animal care professionals who deliver attentive, hands-on care tailored to each pet’s needs.
Hanrob has built a strong reputation as a leader in the Australian pet care industry, supported by over four decades of experience, consistently high customer satisfaction ratings of 4.5 stars and above, and recommendations from more than 250 veterinarians nationwide. The company is widely recognised for its professionalism, reliability, and commitment to maintaining high standards across all services.
As an Australian-owned business trusted by millions of pet owners, Hanrob Pet Hotels is positioned as a premium, full-service provider offering a complete solution for pet care, whether for short-term stays, long-term boarding, training, or daily care.
Hanrob Pet Hotels’ mission is to provide every pet with a safe, comfortable, and enriching
home away from home while their owners are away.
At the core of the business is a genuine passion for animal care and wellbeing. Hanrob
operates on the belief that pets are family members and deserve to be treated with the same
level of care, attention, and respect. This philosophy drives every aspect of the business, from
facility design and daily routines to staff training and customer service.
The team at Hanrob is committed to creating positive experiences for both pets and their
owners. This includes ensuring pets feel secure and relaxed in a structured environment,
while owners have confidence that their animals are being cared for by experienced
professionals.
Through a combination of industry expertise, consistent standards, and a strong focus on
animal welfare, Hanrob aims to set the benchmark for pet care in Australia. The company’s
long-standing relationships with veterinarians, repeat customers, and pet owners reflect its
ongoing dedication to trust, quality, and care.
Hanrob Pet Hotels offers premium dog boarding designed to provide a safe, structured, and comfortable environment for dogs of all breeds and sizes. Accommodation options include both standard and luxury rooms, with the choice of shared or private spaces depending on the dog’s needs and owner preferences.
Each stay includes daily exercise and playtime, ensuring dogs remain active, engaged, and mentally stimulated. Strict hygiene protocols are maintained across all facilities, with regular cleaning and monitoring to support health and wellbeing. Dogs are provided with high-quality, nutritionally balanced meals, with premium meal options available. Owners can also select from a range of optional extras, such as additional play sessions, grooming, or tailored care services, allowing for a more personalised boarding experience.
Hanrob provides dedicated premium cattery facilities designed specifically for the comfort and wellbeing of cats. These environments are quieter, low-stress, and tailored to suit feline behaviour, ensuring a calm and secure stay.
Cats receive daily feeding, litter maintenance, and attentive care from trained staff, with routines designed to maintain consistency and reduce anxiety. Each cat is monitored to ensure they remain comfortable, healthy, and relaxed throughout their stay.
A range of optional extras is available, allowing owners to customise their cat’s experience with additional attention, enrichment, or care services.
Hanrob Dog Training Academy is one of the most experienced dog training providers in Australia, backed by over 45 years of industry expertise. The academy delivers structured, results-driven training programs designed to improve behaviour, obedience, and overall temperament.
Programs are tailored to suit individual dogs, addressing common behavioural challenges such as poor recall, excessive barking, lead pulling, and socialisation issues. Training is conducted by experienced, professional trainers using proven methods focused on consistency and long-term results.
Hanrob’s training services are designed not only to transform dog behaviour but also to improve the relationship between dogs and their owners through better communication and control.
Hanrob’s dog daycare service provides a safe, supervised environment for dogs during the day, ideal for busy owners who want their pets to remain active and engaged.
Dogs benefit from structured play, socialisation, and exercise, helping to reduce boredom, separation anxiety, and destructive behaviours at home. All activities are monitored by trained staff to ensure safe interactions between dogs of similar size and temperament.
Daycare is designed to support both physical and mental stimulation, ensuring dogs return home calm, exercised, and content.
Hanrob offers professional pet transport services across Australia and internationally, supporting pet owners who are relocating or travelling. The service is designed to ensure pets are transported safely, comfortably, and with minimal stress.
A key advantage of Hanrob’s transport offering is its integration with airport-based pet hotel locations, which helps reduce the time pets spend in transit crates and allows for smoother transitions between transport and accommodation.
All transport arrangements are carefully managed by experienced staff, ensuring compliance with travel requirements and prioritising the welfare of each animal throughout the journey.
Overview:
Located on the edge of the Royal National Park in Sydney’s south, Hanrob Pet Hotels Heathcote is one of the largest and most established facilities in the network. Surrounded by natural bushland, it provides a calm and spacious environment ideal for pets to relax and enjoy their stay. With luxury accommodation options, structured care routines, and a highly experienced team, Heathcote is a preferred choice for pet owners across South Sydney.
Areas Serviced:
Waterfall, Heathcote, Engadine, Sutherland, Loftus, Kirrawee, Miranda, Caringbah, Cronulla, Hurstville, Kogarah, Rockdale, Bankstown, and surrounding South Sydney suburbs.
Overview:
Nestled in the hills of Sydney’s Northern Beaches, Hanrob Duffy’s Forest offers a unique, nature-based environment that feels more like a farm stay than a traditional boarding facility. With open space, fresh air, and a peaceful setting, pets benefit from a relaxed and enriching experience. The facility is ideal for owners seeking premium care combined with outdoor space and personalised attention.
Areas Serviced:
Duffys Forest, Terrey Hills, Belrose, Frenchs Forest, Mona Vale, Warriewood, Narrabeen, Collaroy, Dee Why, Brookvale, Manly, Chatswood, St Ives, and surrounding Northern Beaches and North Shore suburbs.
Overview:
Conveniently located just minutes from Sydney Airport, this purpose-built facility is designed for seamless travel and pet care. With easy drop-off and pick-up, dedicated dog and cat accommodation, and peaceful play areas overlooking Mill Pond, it is ideal for travelling pet owners. The integration with pet transport services ensures minimal stress and efficient transitions.
Areas Serviced:
Mascot, Alexandria, Botany, Zetland, Waterloo, Rosebery, Randwick, Maroubra, Coogee, Sydney CBD, Inner West, Eastern Suburbs, and surrounding areas.
Overview:
Located in Symonston, Hanrob Canberra is a trusted destination for professional pet care in the ACT. The facility provides reliable boarding, daycare, and transport services, supported by a dedicated team focused on delivering consistent, high-quality care. It caters to both short-term and long-term stays, as well as daily care needs.
Areas Serviced:
Canberra CBD, Kingston, Manuka, Queanbeyan, Woden, Tuggeranong, Belconnen, Gungahlin, Fyshwick, and surrounding ACT and regional NSW areas.
Overview:
Located near Melbourne Airport, this modern facility offers premium pet care with a strong focus on comfort, safety, and professional service. With spacious accommodation and a highly trained team, Hanrob Melbourne is a leading choice for pet owners seeking reliable boarding, daycare, and training services.
Areas Serviced:
Tullamarine, Essendon, Moonee Ponds, Brunswick, Coburg, North Melbourne, Melbourne CBD, Docklands, Airport West, Broadmeadows, and surrounding Melbourne suburbs.
Overview:
Located just 10 minutes from Brisbane Airport, Hanrob Brisbane provides a full range of pet care services in a convenient and accessible location. The facility is designed to support boarding, daycare, and training, making it a comprehensive solution for pet owners across Brisbane.
Areas Serviced:
Eagle Farm, Hamilton, Ascot, Clayfield, Nundah, Chermside, Brisbane CBD, Fortitude Valley, Carindale, Wynnum, and surrounding Brisbane suburbs.
Overview:
Hanrob Darwin offers a premium pet care experience tailored to the Northern Territory climate. The facility features climate-controlled accommodation and shaded outdoor areas to ensure comfort in warmer conditions. It is a trusted option for pet owners seeking reliable care in Darwin.
Areas Serviced:
Darwin, Palmerston, Casuarina, Nightcliff, Howard Springs, Humpty Doo, and surrounding Northern Territory regions.
Overview:
Located in Wanneroo, Hanrob Perth (formerly West Coast Pet Care Centre) offers a premium, nature-focused pet care experience. With spacious paddocks, bush walking areas, and climate-controlled facilities, pets enjoy both comfort and freedom. The experienced team provides attentive, personalised care for every stay.
Areas Serviced:
Wanneroo, Joondalup, Hillarys, Greenwood, Kingsley, Duncraig, Clarkson, Butler, Mindarie, Perth CBD, and surrounding northern Perth suburbs.
Hanrob Pet Hotels has built a strong reputation based on consistent customer satisfaction, trust, and long-term relationships with pet owners across Australia.
Overall, customer feedback consistently reinforces Hanrob’s position as a trusted, professional, and high-quality pet care provider, known for
delivering reliable service and genuine care for every pet.
Hanrob Pet Hotels stands out as a leading pet care provider in Australia due to a combination of experience, infrastructure, and
consistently high standards across every aspect of the business.
Hanrob Pet Hotels is one of Australia’s most trusted pet care providers, offering dog and cat boarding, dog training, dog daycare, and pet transport services. Established in 1981, Hanrob has over 45 years of experience caring for pets.
Hanrob provides a full range of pet care services including dog boarding, cat boarding, dog training, dog daycare, and domestic and international pet transport.
Hanrob operates across Australia with locations in North Sydney (Duffy’s Forest), South Sydney (Heathcote), Sydney Airport, Canberra, Melbourne Airport, Brisbane Airport, North Perth (Wanneroo), and Darwin Airport.
Hanrob primarily cares for dogs and cats, with tailored services and facilities designed specifically for each species.
Yes. Hanrob has over 45 years of experience, is recommended by more than 250 veterinarians nationwide, and is trusted by millions of Australian pet owners.
Hanrob is consistently rated 4.5 stars and above across locations, with many sites achieving near 5.0-star ratings. Additionally, 94% of customers say they would recommend Hanrob to friends and family.
Dog boarding includes comfortable accommodation (standard or luxury rooms), daily exercise and playtime, structured care routines, high-quality meals, and strict hygiene standards. Optional extras are also available for a more personalised stay.
Cat boarding includes premium cattery accommodation, daily feeding, litter maintenance, and attentive care in a calm, low-stress environment. Optional extras can be added to enhance the stay.
Yes. Hanrob offers professional dog training programs through its training academy, with tailored programs designed to improve obedience, behaviour, and overall temperament.
Dog daycare provides a safe, supervised environment where dogs can socialise, exercise, and stay mentally stimulated during the day. It is ideal for busy pet owners.
Yes. Hanrob offers pet transport services across Australia and internationally. These services are integrated with airport locations to reduce travel time and minimise stress for pets.
Hanrob stands out due to its 45+ years of experience, qualified staff, purpose-built facilities, airport locations, veterinary recommendations, strong reputation, and consistently high customer ratings.
Yes. All Hanrob facilities are purpose-built and maintained to high standards of hygiene, safety, and animal welfare, with trained staff monitoring pets at all times.
Pricing varies by location and service, with dog and cat boarding typically starting from around $44–$58 per day depending on the facility and accommodation type.
Booking with Hanrob is simple and flexible. You can book over the phone with friendly staff, who can guide you through the process and recommend the best options for your pet, or use the easy and quick online booking system available on the Hanrob website.