Your Pet Deserves the Best!

My parents use Hanrob Heathcote all the time to board their babies, Buddy & Leia. The staff are consistently friendly, and the pups are always so happy to attend and are well looked after when they are picked up. We highly recommend Hanrob. My parents use Hanrob Heathcote all the time to board their babies, Buddy & Leia. The staff are cons...Read More

Hanrob Heathcote did an amazing job in looking after Whisky whilst we were on holiday for 5 weeks. They were flexible in accommodating to his needs and provided adequate communication on his well-being. We received great photos, giving us peace of mind that he was in the best care possible during this time. Thank you for your love and care to Whisky. Hanrob Heathcote did an amazing job in looking after Whisky whilst we were on holiday for 5 weeks. T...Read More

My wife and I are extremely happy with the way our pet is cared for when she stays at Hanrob Heathcote. The girls look after her particularly well as she has a few traits from her previous life that need patience and love. We have absolute confidence in all the staff and always use Hanrob when Daizo needs to stay for short or extended stays. My wife and I are extremely happy with the way our pet is cared for when she stays at Hanrob Heathco...Read More

Have used Hanrob for years- the service is excellent. The pickup and drop service is excellent and LOVE the report card! Have used Hanrob for years- the service is excellent. The pickup and drop service is excellent and L...Read More

I was given regular updates and photos on their welfare and how they were going. I felt very comfortable with boarding Chris and Ollie. I was given regular updates and photos on their welfare and how they were going. I felt very comfort...Read More

Left my cocker spaniel badger at Hanrob for almost 2-weeks. It was great to see pics of him having a great time on their Instagram page, and when his ear gave him some trouble (which it can from time to time) the team were great at getting it taken care of and keeping me informed. My puppy always comes home happy after staying at Hanrob, particularly when I book him a suite. Sometimes I think he likes it more there than home. Thanks again Hanrob.Left my cocker spaniel badger at Hanrob for almost 2-weeks. It was great to see pics of him having a...Read More

We are more than thrilled with the care Hanrob has shown to our very lively young Beagle. They have been exemplary in managing his habit of eating objects that are not food! We are always happy to entrust him to Hanrob’s care and he is always excited to arrive at the Sydney Airport facility to greet the staff and his friends. We could not be happier with Hanrob. We are more than thrilled with the care Hanrob has shown to our very lively young Beagle. They have ...Read More

The staff are always incredible. Hugo doesn't like people very much, but he adores everyone at Hanrob Sydney Airport The staff are always incredible. Hugo doesn't like people very much, but he adores everyone at Hanro...Read More

Great place for a short stay for a quick parent’s getaway. Handily located near Emu Parking, the staff are very friendly, and we felt comfortable leaving our precious pooch in their care. Great place for a short stay for a quick parent’s getaway. Handily located near Emu Parking, the s...Read More

I care for my dog immensely, he loves being at Hanrob and doesn’t want to leave when I pick him up, that says everything. I care for my dog immensely, he loves being at Hanrob and doesn’t want to leave when I pick him up...Read More

We absolutely love this doggy daycare facility! They have an outdoor area and water related play which is also nice. The team are always friendly too. We absolutely love this doggy daycare facility! They have an outdoor area and water related play whi...Read More

The whole process was seamless and pleasant. Plus Minnie came back healthy, happy and clean. I have already recommended to my friends.The whole process was seamless and pleasant. Plus Minnie came back healthy, happy and clean. I have ...Read More

The pets are well cared for , the staff seem genuinely caring The pets are well cared for , the staff seem genuinely caring

It's like a luxury resort except the staff are welcoming, accepting and kind as opposed to the ice-cold & rather judging personnel who comprise the reception gate-keepers of the Hilton etc. After a comprehensive chinwag with Costa we have decided that we too will be checking ourselves into Hanrob Pet Hotels for our future stays away from home as Hanrob caters for our needs much better and will have significant positive effect on our mental well-being.It's like a luxury resort except the staff are welcoming, accepting and kind as opposed to the ice-c...Read More

We always find the staff at Hanrob super friendly and helpful and the facility is beautifully clean &, most importantly, our pets always come home healthy! We always find the staff at Hanrob super friendly and helpful and the facility is beautifully clean ...Read More

Otis had never stayed at a pet boarding facility and hanrob made it very comfortable for Otis and I felt assured he was going to be given the best of care. Otis had never stayed at a pet boarding facility and hanrob made it very comfortable for Otis and I ...Read More

Harry was both welcomed and farewelled from Hanrob with such warmth and care. Staff seemed very happy to have him stay and sorry to see him go - which helped us to feel confident to leave him with Hanrob again in future (and he will be back next week!) Harry was both welcomed and farewelled from Hanrob with such warmth and care. Staff seemed very happ...Read More

I always feel welcome and appreciate how genuine the staff are in the way they treat customers and love our fur babies I always feel welcome and appreciate how genuine the staff are in the way they treat customers and l...Read More

We are always happy to leave our precious young lady in the care of Hanrob at Melbourne airport. She stays in a suite and I am confident that she is as well cared for as if she were at home. The staff are obliging, caring and are happy to give her the care and attention she needs. We are happy to recommend Hanrob for their services and care and that we have a trusted place for our beloved pup to go when we we must leave her in care.We are always happy to leave our precious young lady in the care of Hanrob at Melbourne airport. She...Read More

Have used Hanrob for years and trust them to keep my pets safe and cared for. Have used Hanrob for years and trust them to keep my pets safe and cared for.

Respectful and timely communication. Ginger was calm and well-cared for when I collected him. The staff I interacted with were friendly and happy. The facilities were clean and well-presented. Respectful and timely communication. Ginger was calm and well-cared for when I collected him. The st...Read More

Hanrob pet hotel Darwin takes excellent care of Pip the staff are very friendly, I am very fussy with who minds her but have no fear that she won't be well cared for there.Hanrob pet hotel Darwin takes excellent care of Pip the staff are very friendly, I am very fussy wit...Read More

Dozer always loves spending time with the Furry staff who look after him very well and return him to us a healthy and happy boy. He is 13 now and has been staying there since he was around three months old.Dozer always loves spending time with the Furry staff who look after him very well and return him to...Read More

Easy and efficient booking. Amazing staff that made us feel so comfortable leaving our fur babies there. They all deserve a raise!Easy and efficient booking. Amazing staff that made us feel so comfortable leaving our fur babies th...Read More

Otto is an old boy and needs a special diet. He was very well care for and the staff called me when there were any concerns.Otto is an old boy and needs a special diet. He was very well care for and the staff called me when ...Read More

Ben has been attending Hanrob for more than a year and the staff and facilities are top notch. He loves his other home.Ben has been attending Hanrob for more than a year and the staff and facilities are top notch. He lo...Read More

It’s not just service and appearance Bertie loves going on holiday to Hanrob pulls on the lead to get in so that makes us really happy as he is happy.It’s not just service and appearance Bertie loves going on holiday to Hanrob pulls on the lead to ...Read More

It’s a beautiful and safe space for me, I know Hanrob will look after my furry friend and she comes home with a smile It’s a beautiful and safe space for me, I know Hanrob will look after my furry friend and she come...Read More