Dog Boarding

My dog has boarded here for years and has always received the best care during his stays.My dog has boarded here for years and has always received the best care during his stays.

The only place we will ever send our little guy to now! It’s the only place we can leave him and truly know he is in the very best of hands. We do spoil our dog with the private suite or villa experience, however the level of love, care & affection shown to our little man is always above and beyond, with constant communication throughout the whole stay. The only place we will ever send our little guy to now! It’s the only place we can leave him and t...Read More

Hanrob Heathcote is amazing. The staff actually care for your pets and take the time to really look after them. Oscar has been multiple times now and each time he is loved and cared for by the staff. The whole team are fantastic especially Laura who was Oscar’s best friend! They even sent us a photo before our wedding and bought some props! Thanks again team, Oscar will be back in a few months.Hanrob Heathcote is amazing. The staff actually care for your pets and take the time to really look ...Read More

My dog has boarded here for years and has always received the best care during his stays. After his month stay here my dog loves this place and the staff even more! Laura and all the team at Heathcote took the best care of my dog and was in regular contact with me while I was overseas. They regularly updated me on how my dog was doing and sent photos of him. I appreciate all the genuine love and care the staff have for all the animals staying here! Thank you again Laura for all your help.My dog has boarded here for years and has always received the best care during his stays. After his ...Read More

Our dog is an anxious and high maintenance fellow who can struggle with separation anxiety. Yet, on approach to Hanrob Heathcote, he immediately starts wagging his tail in excitement and goes inside with ease. They most certainly "go the extra mile" and you can relax knowing your pet is very well loved and taken care of while you are away.Our dog is an anxious and high maintenance fellow who can struggle with separation anxiety. Yet, on ...Read More

Always excellent service, genuine love of dogs, clean, organized and the staff know what they are doing. The dogs and staff are happy.Always excellent service, genuine love of dogs, clean, organized and the staff know what they are do...Read More

Buddy always comes home very happy and the staff are very friendly.Buddy always comes home very happy and the staff are very friendly.

They are so caring and even though we were away about a week, our Corgi, Bobby, seemed well looked after and not stressed at all. They are so caring and even though we were away about a week, our Corgi, Bobby, seemed well looked a...Read More

Thanks to the team at Hanrob for a positive experience for our pups. We love that you guys remember them every time we turn up, we appreciate the care given to our animals when they are with you, the facility and surrounds are lovely.Thanks to the team at Hanrob for a positive experience for our pups. We love that you guys remember ...Read More

The staff at Hanrob airport are very friendly, Stacey provides me updates of my dog Badol regularly and she’s very patience. My dog really enjoys her stay at Hanrob and the staff there looked after her really well! The staff at Hanrob airport are very friendly, Stacey provides me updates of my dog Badol regularly ...Read More

The staff at Hanrob were very interested in the health and wellbeing of my animals. They took my dogs current health conditions (one suffers from arthritis and the other currently has cancer) very seriously and kept me updated throughout their whole stay about how they were doing physically and emotionally. We whose hanrob after other places we experienced negative outcomes with either my dogs returning sick or injured. At hanrob they came out better then when they went in. They went above and beyondThe staff at Hanrob were very interested in the health and wellbeing of my animals. They took my dog...Read More

Giobanni’s always happy to be dropped off & this’s a good indication to us that he’s happy to be staying with you. He’s always happy when we pick him up. Yes, he’s happy to be going home, but we can tell he’s had a happy time staying with you. Giobanni’s always happy to be dropped off & this’s a good indication to us that he’s happy to ...Read More

Jess & her team have been so helpful, caring and always make Romeo welcome and to be part of the Hanrob family.Jess & her team have been so helpful, caring and always make Romeo welcome and to be part of the Han...Read More

Hanrob provides a service that is well above other kennels and this is particularly important for our older dog.Hanrob provides a service that is well above other kennels and this is particularly important for ou...Read More

Zeeba has separation anxiety and the staff were incredibly supportive and helpful. They cared for Zeeba beautifully. Zeeba has separation anxiety and the staff were incredibly supportive and helpful. They cared for Ze...Read More

Our French bulldog Winnie loves visiting Hanrob’s she gets excited 2 streets away and she is out of control by the time we arrive. We know she is very well cared for and looked after by her behaviour. The staff are lovely I’m sure she can’t wait for her next visit.Our French bulldog Winnie loves visiting Hanrob’s she gets excited 2 streets away and she is out o...Read More

Facility looks clean, staff are friendly and seem to love dogs/animals. My dog has been happy and clean both times she has stayed Facility looks clean, staff are friendly and seem to love dogs/animals. My dog has been happy and cl...Read More

All the staff at Melbourne Hanrob have been so accommodating with working around my shift work and on the days when I'm running late I can literally drop Mister off and run to work. I always recommend Hanrob to anyone that is travelling or needs last minute accommodation for their pet. Everyone on that team are truly sensational, it leaves me with the comfort and security that my dog Mister is been well treated and safe while I'm away for work. All the staff at Melbourne Hanrob have been so accommodating with working around my shift work and o...Read More

Phoebe has stayed here many times. Being a French Bulldog it is important that her carers understand heat stress in particular and I feel at Hanrob she is in very safe hands. She loves her time there and they manage and care for her well. Phoebe has stayed here many times. Being a French Bulldog it is important that her carers understand...Read More

Our dog Bailey, seemed to be very happy to see us but also, very happy to acknowledge your staff, which to us, meant he was well treated and care for. Our dog Bailey, seemed to be very happy to see us but also, very happy to acknowledge your staff, wh...Read More

My pets are happy, the staff are always wonderful and welcoming. Our dog Georgie is always excited to run up to reception when she gets out of the car. That in itself says it all as she is a very timid dog.My pets are happy, the staff are always wonderful and welcoming. Our dog Georgie is always excited t...Read More

Such great staff here who just love your dogs and get to know them by name! Always feel that my dog Jet is well looked after!Such great staff here who just love your dogs and get to know them by name! Always feel that my dog ...Read More

This place has done it again. Such an amazing place to send your dog if you want them to be cared for properly. This place has done it again. Such an amazing place to send your dog if you want them to be cared fo...Read More

We have used the flight transfers and boarding twice now for our dog, and the service is fantastic. The staff are wonderful, so helpful and friendly. They give you a courtesy call you once they have your pet settled in, and this last visit the lovely manager Daniel even sent me photos! Such a beautiful extra touch, especially when you're anxious about your furry friend after a long flight. They also had a little "report card" with notes about how your pet has been travelling during the visit! What a fabulous thing! You can really tell that the staff are passionate about what they do. The flight transfers have always been seamless as well. I cannot recommend Hanrob Pet Hotel highly enough. Thank you, Daniel and team, and well done on building such a wonderful, caring business.We have used the flight transfers and boarding twice now for our dog, and the service is fantastic. ...Read More

Staff are extremely friendly. I would 110% trust them to look after our 2 pugs (Buddha and Morty) again. The boys had a blast and were exhausted for days after coming home from having so much fun.Staff are extremely friendly. I would 110% trust them to look after our 2 pugs (Buddha and Morty) ag...Read More

I know my dog is in great hands at Hanrob Darwin. The staff are AMAZING, and I know my baby boy is well looked after. I would highly recommend to anyone looking to have their babies looked after. Thank you, Daniel and your great team. I know my dog is in great hands at Hanrob Darwin. The staff are AMAZING, and I know my baby boy is w...Read More

Genuine, caring staff - my two dogs stayed for 6 weeks and had a fantastic time. I was kept up to date throughout and could relax whilst away knowing they were being cared for so well :)Genuine, caring staff - my two dogs stayed for 6 weeks and had a fantastic time. I was kept up to da...Read More

Always pleasant staff, Kobie (a tricky dog with people other than family) seems to enjoy his holidays, and as he’s getting older, I feel confident he is well looked after. It is good for him to spend time with other dogs, with trained staff facilitating safe experiences. And I know if there was any health concerns, they would contact us & deal with if necessary.Always pleasant staff, Kobie (a tricky dog with people other than family) seems to enjoy his holiday...Read More

Could not fault anything from the initial contact to dropping and picking up MontyCould not fault anything from the initial contact to dropping and picking up Monty

We have a very anxious and fearful doggo and this was the first experience putting our two-year-old in a kennel. He found it hard at the beginning, but the staff were great and the added cognitive lessons were such a benefit. Safe to say we will bring him back in the future We have a very anxious and fearful doggo and this was the first experience putting our two-year-old ...Read More