The staff at Hanrob were very interested in the health and wellbeing of my animals. They took my dogs current health conditions (one suffers from arthritis and the other currently has cancer) very seriously and kept me updated throughout their whole stay about how they were doing physically and emotionally. We whose hanrob after other places we experienced negative outcomes with either my dogs returning sick or injured. At hanrob they came out better then when they went in. They went above and beyond