Meet Our Dog Trainers

Meet our Head Trainers at each facility across AUS


Hayley Goodwin

Head Trainer at Heathcote

Hayley has over 20 years’ experience training dogs with 15 years’ experience as a qualified Veterinary Nurse in the UK.


Whilst in the UK Hayley built owned and operated a Cattery and Board and Train facility, training dogs for Field Trial Competitions, Bird Flushing and Retrieving.


During this time Hayley was an accredited Breeder with the UK Kennel Club, breeding and showing German Shorthair Pointers, competing in ring craft, obedience, agility and field trials across the UK, their highest achievement being Crufts.Since coming back to Australia in 2013 Hayley spent time in Local Government, working with remote communities in Western Australia educating dog owners and reforming pound facilities for rehoming programs. Hayley also spent time training dogs and handlers for Urban Search and Rescue, and has worked with agencies using Cadaver dogs, search and tracking missing people, Deer stalking and has spent two seasons working and training Truffle dogs.


Prior to joining our team Hayley spent 3 years working in Private Security travelling Australia with artists, performers or events, carrying out venue searches for explosive devices with her two Detection dogs, Jess and Kimber, as well as Guarding with dogs using high level Security Guard Dogs.


Hayley resides in Sydney now with her two detection dogs – Jess and Kimber, and her two retired working dogs that travelled with her from the UK- Bindi, a 13 year old GSP and Stella, a 17 year old JRT.


Hayley is passionate about providing dog owners with the skills, knowledge and understanding so they too can have the best dog ever.








Ryan Fergusson

Senior Dog Trainer at Brisbane

Based at Hanrob Brisbane, Ryan has over 6 years of dog training experience in the industry, including pet dogs, working dogs, and shelter dogs.


Starting out as a volunteer puppy raiser for Guide Dogs NSW, Ryan quickly discovered a passion for dog training, and a keen interest in behaviour modification. Ryan spent the next few years gathering knowledge and experience; in 2016 he became a member of The Hills Dog Club in Castle Hill, NSW as a dog class instructor, and in 2017, he became a member of The Association of Professional Dog Trainers (APDT) and devoted much of his time to assisting dog owners in developing and strengthening their bond with their pets.


During this time, Ryan attended and completed many courses and seminars such as Steve Austin’s Dangerous Dog Handling Workshop, Peta Clarke and Susan Friedman’s Learning About Learning Workshop, and holds a Certificate II in Animal Studies from the Taronga Training Institute.


Putting his dog training and behaviour modification skills to the test, Ryan spent 3 years on the Behaviour and Rehabilitation Team at both RSPCA NSW and RSPCA QLD training dogs with behavioural issues including dog reactivity, excessive fearfulness, anxiety, aggression, minimal socialisation and hyper-arousal. Here, Ryan continued to support adopters and foster-carers reinforce and improve the connection with their dogs and found a love for cultivating relationships between human and canine.


Ryan’s pet dogs currently include one Labrador named Barney, and two Groodles named Rhuben and Chester.


Since joining the team at Hanrob in 2021, Ryan has committed himself further to his passion for educating people on dog training and behaviour modification, by nurturing the special relationship between owners and their dogs.




Lisa Pichler

Senior Dog Trainer at Melbourne

Lisa has over 15 years’ experience training dogs, beginning with general obedience training, and then moving into behaviour modification and assistance dog training for a range of physical and mental disabilities. Lisa is extensively experienced in designing and implementing group and puppy classes to ensure both owners and their dogs have a personable and positive experience.


Prior to joining our team Lisa spent over 7 years working in animal welfare and rescue, expanding her knowledge of all types of dogs and their temperaments and developing a true passion for teaching dogs and their owners how to communicate better so they can live harmoniously together.


Lisa is currently living with her retired demonstration and ‘puppy nanny’ dog Dexter, an 11-year-old Staffy cross.



Rebekah Bentley

Dog Trainer at Heathcote

Based at Hanrob Heathcote, Rebekah trains dogs of all ages and abilities, working with dog owners to improve a range of behaviours from lead pulling and jumping up, to aggression and anxiety. Experienced in obedience training, Rebekah teaches dogs the skills they need to live alongside people harmoniously.


Rebekah has extensive experience running group obedience and puppy classes ensuring that classes cater to the personalities of the dogs involved so everyone has a positive experience.


In the field of scent detection, Rebekah has assisted with the training of dogs working for the Australian Federal Government to recognise certain smells and communicate that recognition to a handler for quarantine.


Passionate about working with animals and people, Rebekah started at Hanrob as a Pet Welfare Attendant in 2015 and one year later, she became a Hanrob dog trainer after completing the Certificate IV in Companion Animal Services. Having always had dogs in her life, Rebekah loves dogs and always discovers new aspects of dog training to explore. Her training programs are individual to each dog and she loves that there are so many ways to teach the same skill to a dog which allows her to create unique solutions for her clients.









Isabella Perez

Dog Trainer at Heathcote

Based at Hanrob Heathcote, Isabella started working as a kennel attendant 3 years ago and have since transitioned into dog training about 1.5 years ago. Throughout her time at Hanrob, she has been involve in various learning opportunities that have allowed her to grow her skills as a trainer; from conducting Puppy Classes to facilitating Hanrob’ s Greyhound Prep Program.


The main goal of her training is to help build a trusting and happy relationship between the dog and owner. She believes educating the owner on how to help their dog navigate the human world with the right socialisation and understanding their dog’s own individual needs allows for an owner and dog to work as one cohesive unit. Through obedience training, trick training and games Isabella aims to improve the bond between the owner and dog. She currently has 2 dogs; a cavoodle and Labradoodle.








Tiffany Penney

Dog Trainer at Canberra

Based at Hanrob Canberra, Tiffany has 4 years of experience training dogs of all ages and ability to improve a range of behaviors. She started off as a Pet Welfare Supervisor and then transitioned into dog training. She is passionate to give all pets and their owners the ability to reach their goals through play and obedience training.



Since being the head dog trainer in Canberra, Tiffany has also designed and implemented group classes and her enthusiasm has grown these classes into a strong dog community in the area. She wants every owner to be able to experience life with the ultimate companion. Tiffany’s current pets are her 2 German Shepherds and a Husky.


















To find out more about our dog training Sydney, Melbourne, Brisbane, and Canberra residents can rely on, call us on 1300 426 762 or submit a quick enquiry below: